Membership Manager

Location: 
Ryton Organic Gardens, near Coventry
Salary: 
£25,000 PA
Hours: 
35 hrs per week
Holiday Entitlement: 
25 days

Garden Organic is looking for an experienced membership professional to lead the charity’s membership team. The charity currently has 20,000 members and as Membership Manager, you will take the lead on nurturing and growing this base by seeking ways to develop and improve the service we offer whilst maintaining our high existing member retention levels.

Responsible for the line management of three membership officers, you will inspire and support your team, helping to individuals to develop and grow within their role and leading by example. You will have excellent attention to detail, with a keen interest in reporting and analytics to support decision-making based on facts and trends.

You will also play a key role within the wider organisation, liaising with teams across the charity and ensuring that all cross-overs and joint working is executed seamlessly both for the members and your colleagues.

In return, Garden Organic offers its employees many benefits including:
  • 25 days holiday + bank holidays
  • 8% employer pension for a 4% employee contribution
  • Childcare vouchers
  • Bike to work scheme
  • Life assurance (x 2 salary)
  • Employee Assistance helpline
  • Free parking
  • Membership of Garden Organic which includes free or discounted entry to partner gardens around the country
  • On-going training and career development
  • Free access to all Garden Organic’s public courses (certain conditions apply)
In addition to these more tangible benefits Garden Organic also offers a relaxed, supportive and inclusive culture with a strong commitment to equal opportunities for all.
 
Applications are to be submitted via CV and full covering letter explaining why you feel you are suitable for the position.  Any CV’s received without a full covering letter will not be considered.
Closing date: Midnight Sunday 28th April 2019
Interview date: Week commencing 13th May 2019

We are a disability confident employer. If you are classed as disabled under the Equality Act 2010 (i.e. you have a physical or mental impairment that has a substantial and long term effect on your ability to carry out normal day to day activities) and would like to be considered for an interview under our disability confident scheme please indicate this in your covering letter.

We welcome informal discussion about the role prior to application, please contact HR on 02476 308208.
 
Application Closing Date: 
Sunday, 28 April 2019